Enterprise copilots & agents
Give AI a useful job. Keep control of the result.
Build assistants with typed tools, narrow permissions, execution budgets and explicit approval before writes.
Prepare a supplier renewal summary
Draft for the account owner to approve
AI, data & automation
Scoped tools. Recoverable work.
MCP tools with boundaries
Expose selected business functions through an MCP server. Validate inputs and enforce caller permissions for every read, draft and write.
State and recovery
Persist the task state, record completed actions and resume interrupted work without repeating a business transaction.
Human approval
Show the proposed change and its source evidence before an authorised person permits a consequential action.
MCP integrations
Expose approved internal tools through authenticated MCP servers with per-tool permissions and request records.
Event driven work
Trigger bounded tasks from schedules, messages or webhooks and keep their progress visible to the user.
Model request controls
Record model usage and failures. Apply timeouts, rate limits and spending budgets to each task.
An implementation example
Useful autonomy has a boundary
An agent should know which records it can read, which actions it can propose and when it must stop. We build those rules into the application, outside the prompt.
An assistant with a defined job
An operations assistant prepares order updates across several Australian branches.
A failure to account for
A retry loop repeats a consequential action after a network timeout.
Illustrative scenario, not a customer case study.
From open-ended chat to accountable actions
The fragile approach
A chat window with broad access
A fluent response can conceal an unsupported claim or an unintended system change.
The intended approach
A task with a verifiable result
Give each tool a contract, enforce the user’s permissions and record the evidence behind the proposed action.
From implementation to ownership
What your team receives
Agree the scope and the acceptance evidence before delivery starts.
Tool permission matrix
Each operation, its inputs, permitted roles and approval conditions.
Included scope agreed before deliveryTask recovery record
How completed actions are recognised after interruption or retry.
Included scope agreed before deliveryEvaluation pack
Representative tasks, unsafe requests and evidence for the release decision.
Included scope agreed before deliveryOnly through an explicitly authorised tool. Start with read access and draft actions, then add writes when validation, approval and recovery are defined.
Read the engineering behind it
Discuss enterprise copilots & agents
Bring the workflow, the constraints and the questions your team needs to resolve.