# Make your Microsoft systems work together.

Microsoft business solutions

Connect Microsoft 365, Dynamics 365 and Power Platform workflows to existing identities and business data.

## Connect Microsoft tools to the business process

Illustrative workflow.

- Microsoft 365: Collaboration and document context
- Business applications: The records and rules that own the process
- Identity: Scoped access through Microsoft Entra



## Connect Microsoft tools without losing ownership.

### Workplace integration

Connect Microsoft 365 workflows with business applications through documented interfaces.

### Access scopes

Use service identities and the minimum permissions needed for the specific integration.

### Supportable automation

Record ownership, deployment configuration and recovery steps for ongoing maintenance.

## A personal flow is a fragile business dependency

### Create a new flow for every request

Connectors and personal credentials accumulate without an operating model or clear ownership.

### Build an owned business capability

Use managed identities where suitable, controlled environments and a documented lifecycle for connectors and solutions.

## Make the existing investment work together

Choose the right boundary between Microsoft 365, Power Platform, Azure and custom applications. Keep permissions, licensing assumptions and support ownership visible throughout the design.

Illustrative scenario, not a customer case study.

An integration worker requires access to a small subset of business data.

Give the workload its own identity and scope permissions to its operations. Keep human administration separate and review permissions when the worker’s responsibilities change.

Verification: Attempt prohibited reads and writes using the actual workload identity and retain the denied-operation evidence.

## What your team receives

Included scope agreed before delivery.

- Solution architecture: Boundaries between Microsoft services and custom capabilities.
- Environment setup: Identity, configuration and solution lifecycle controls.
- Support guide: Connector ownership, licensing assumptions and operating procedures.

## When does a low-code solution stop being the right fit?

Review complexity, licensing, performance, testing and support requirements. Use custom services where they make a critical boundary clearer or more dependable.