Microsoft business solutions

Make your Microsoft systems work together.

Connect Microsoft 365, Dynamics 365 and Power Platform workflows to existing identities and business data.

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Connect Microsoft tools to the business processExample workflow
Microsoft 365

Collaboration and document context

Business applications

The records and rules that own the process

Identity

Scoped access through Microsoft Entra

Integration & business systems

Connect Microsoft tools without losing ownership.

Workplace integration

Connect Microsoft 365 workflows with business applications through documented interfaces.

Access scopes

Use service identities and the minimum permissions needed for the specific integration.

Supportable automation

Record ownership, deployment configuration and recovery steps for ongoing maintenance.

A personal flow is a fragile business dependency

The fragile approach

Create a new flow for every request

Connectors and personal credentials accumulate without an operating model or clear ownership.

The intended approach

Build an owned business capability

Use managed identities where suitable, controlled environments and a documented lifecycle for connectors and solutions.

An implementation example

Make the existing investment work together

Choose the right boundary between Microsoft 365, Power Platform, Azure and custom applications. Keep permissions, licensing assumptions and support ownership visible throughout the design.

Connect Microsoft tools to the business process

An integration worker requires access to a small subset of business data.

A failure to account for

A convenience administrator role remains attached after a prototype enters production.

Illustrative scenario, not a customer case study.

From implementation to ownership

What your team receives

Agree the scope and the acceptance evidence before delivery starts.

Solution architecture

Boundaries between Microsoft services and custom capabilities.

Included scope agreed before delivery

Environment setup

Identity, configuration and solution lifecycle controls.

Included scope agreed before delivery

Support guide

Connector ownership, licensing assumptions and operating procedures.

Included scope agreed before delivery

Review complexity, licensing, performance, testing and support requirements. Use custom services where they make a critical boundary clearer or more dependable.